Procedure for management of control rights of the personal data of the interested parties.
Procedure for the exercise of the right of access
- An interested party of the Entity makes a communication to the aforementioned exercising its right of access to their personal data.
- The person receiving such communication will immediately transfer it to the SECURITY OFFICER or to the TREATMENT OFFICER.
- After the access request has arrived, the SECURITY OFFICER will examine the request so that the person in charge of the file can decide 1 on it within a maximum period of one month from receiving the request 2.
- In the event that you do not have personal data of those affected, you must also communicate it in the same period. The person responsible for the treatment must answer the request addressed to them in any case, regardless of whether or not personal data of the affected party are included in their files.
- After the deadline without expressly responding to the request for access, the interested party may file the claim provided for in Article 18 of Organic Law 15/1999, of December 13.
In order to proceed with this examination, the SECURITY OFFICER must take into account what is specified in the ANNEX to the present procedure.
The resolution may be FAVOURABLE or UNFAVOURABLE:
FAVOURABLE RESOLUTION:
If the request was estimated and the officer party did not accompany the communication with the legally required information, the access will be effective during the ten days following said communication.
The information that is provided, whatever the medium on which it is provided, will be given in legible and intelligible form, without using keys or codes that require the use of specific mechanical devices
This information will include:
- All the basic data of the affected party.
- The results of any development or computer process.
- The available information about the origin of the data.
- The assignees of the data.
- The specification of the specific uses and purposes for which the data was stored.
The affected party may choose to receive the information through one or more of the following systems for consulting the file:
- On-screen display.
- Written, copy or photocopy sent by mail, certified or not.
- Telecopia.
- Email or other electronic communications systems.
- Any other system that is appropriate to the configuration or material implementation of the file or the nature of the treatment, offered by the person in charge.
Therefore, the PERSON RESPONSIBLE OF THE FILE will deliver the information according to the system to which the interested party has opted for.
These systems provided for consultation of the file may be restricted depending on the configuration or material implementation of the file or the nature of the treatment, provided that the one offered to the affected party is free and ensures written communication if so required.
If such responsible were to offer a certain system to make the right of access effective and the affected one rejects it, the aforementioned shall not answer for the possible risks that could be derived from this choice for the security of the information.
UNFAVOURABLE RESOLUTION:
The person responsible for the file or treatment may deny, within a maximum period of one month from receiving the request, access to personal data when:
- The right has already been exercised in the twelve months prior to the request, unless a legitimate interest is accredited for that purpose
- Access may also be refused in cases where it is provided for by a law or a rule of Community law of direct application or when these prevent the data controller from revealing the processing of the data to which the access refers to those affected.
- In any case, the person responsible for the file will inform the affected party of their right to seek the protection of the Spanish Data Protection Agency or, as the case may be, of the control authorities of the autonomous communities.
Protection of rights- The interested party who is denied, totally or partially, the exercise of the rights of opposition, access, rectification or suppression, may inform the Data Protection Agency or, where appropriate, the competent body of each Autonomous Community, which must ensure that the refusal is admissible or unfounded.
- The maximum period in which the express resolution of protection of rights must be dictated will be of six months.
- A contentious-administrative appeal will be filed against the resolutions of the Data Protection Agency.
- In order to communicate said resolution, the communication will be sent in such a way that both the fulfillment of the same and its content are accredited.
What is the right of access?
The right of access is the right of the affected party to obtain information about their own personal data:
- if it is being used and the purpose of the treatment that, if applicable, is being carried out,
- the available information on the origin of such data and
- the communications made or planned for them.
Through its exercise, the affected party may obtain from the controller:
- information regarding specific data,
- data included in a certain file,
- or to all of their data submitted to treatment.
How is the right of access exercised?
The right of access can be exercised through communication addressed to the person responsible for the file. It can be exercised by:
The affected party, proving their identity, in the manner intended. The following are required
- Name and surname of the interested party.
- Photocopy of their national identity document, or their passport or other valid document that identifies them and, where appropriate, the person who represents them, or equivalent electronic instruments; as well as the document or electronic instrument accrediting such representation. The use of an electronic signature identifying the affected party will exempt the presentation of the photocopies of the ID card or equivalent document.
- Petition in which the request is specified.
- Address for the purposes of notifications, date and signature of the applicant.
- Documents accrediting the request formulated, if applicable.
In the event that the request does not meet the requirements specified here the person in charge of the file must request the correction of the same.
In the event that the request does not meet the requirements specified here the person in charge of the file must request the correction of the same.
When the affected party is in a situation of disability or is a minor and that makes it impossible for him / her to exercise this right, it may be exercised by his / her legal representative, in which case it will be necessary to prove that condition.
The right of access may also be exercised through a voluntary representative, expressly designated for the exercise of this right. In that case, the identity of the represented party must be clearly shown, through the provision of a copy of the National Identity Document or equivalent document, and the representation conferred by it.
The right of access will be DENIED when the request is made by a person other than the affected party and it is not proven that they act on behalf of the person.
The right of the interested party to access the documentation of the Entity's history cannot be exercised to the detriment of the right of third parties to the confidentiality of the data contained therein in the therapeutic interest of the interested party, or to the detriment of the right of the professionals participating in its elaboration, who can oppose to the right of access due to the reservation of their subjective annotations.
Health centers and individual exercise doctors will only facilitate the access to the history Entity of deceased applicants to the people linked to them, for family or de facto reasons, unless the deceased had expressly prohibited it and thus it is accredited. In any case, the access of a third party to the history of the Entity due to a risk to their health will be limited to the pertinent data. No information will be provided that affects the privacy of the deceased or the subjective annotations of the professionals, or that harms third parties.
The interested party must be granted simple and free means to exercise the right of access.
The provisions in Organic Law 15/1999, of December 13, and Royal Decree 1720/2007, of December 21, will not be considered in accordance with the provisions in which the person responsible for the treatment establishes a means for the interested party to exercise their rights by having to send certified letters or similar, the use of telecommunications services that imply an additional charge to the affected party or any other means that imply an excessive cost for the interested party.
When the person in charge of the file or treatment has services of any kind for customer service or the exercise of claims related to the service provided or the products offered to them, the possibility may be granted to the affected party to exercise their right of access through said services. In this case, the identity of the interested party shall be considered as accredited by the means established for the identification of the customers of the person responsible for providing their services or contracting their products.
The person in charge of the file or treatment must attend the access request exercised by the affected party even if the aforementioned had not used the procedure specifically established for that purpose, provided that the interested party had used proper means that prove the sending and receiving of the application, and that it contains the elements referred to above.
The person in charge of the file must adopt the appropriate measures to guarantee that the people of their organization who have access to personal data can inform about the procedure to be followed by the affected party in order to exercise his right.